Default solution folder, feel free to edit or delete it.

What is the time frame for a response?
 We usually are able to respond to a ticket the same day.
Wed, 1 Apr, 2015 at 12:05 PM
Why should I use the ticket system?
 You should ALWAYS use a ticket when you need support from RCR. You are added to our schedule. The ticket system will not forget you are waiting for...
Wed, 1 Apr, 2015 at 12:08 PM